Ivms 4500 for pc download6/15/2023 This app was used to keep an eye on my dog while he is in a boarding facility. It runs in the background, with a notification and access to your phone's camera. Instead of providing a great customer experience, it was a complete failure. The problem occurred between their application and their server and was not related to the DVR. They refused to assist me as I purchased the DVR from Amazon. I sent the full stack trace to support information email. It worked well up until the most recent version. There hasn't been an upgrade in more than two years. The alarms on Android have not worked for over a year but they work perfectly on iPhone. ![]() There are still issues and no responses from Hikvision. ![]() My rating has been reduced because we're approaching 3 years.
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